How Philips Uses Monitoring Tech to Help Close Care Access Gaps

As the nation’s healthcare industry continues to struggle with workforce shortages and access gaps, Philips is expanding beyond its traditional medtech roots. The company isn’t just selling monitoring devices — it’s using them directly to help health systems deliver diagnostic services in places where there aren’t many specialists. Essentially, Philips operates as both a medtech…

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Case study: How USA Health cut manual work by 50% with automated authorizations

“We knew we needed to transform our authorization workflow processes. We were experiencing a high rate of denials due to a lack of authorizations.” – Amy Grissett, Senior Director of Ambulatory Revenue Cycle at USA Health Challenge: Manual processes that couldn’t keep up Serving more than 250,000 patients each year across hospitals, specialty centers and…

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Case study: How Memorial Health hit 97% registration accuracy in just six months

Challenge: Registration errors were creating avoidable downstream work Layoffs and rising patient volumes put pressure on Memorial Health’s ambulatory access team. Like many health systems, the organization had to ask smaller teams to do more with less. In the rush to keep up, more registrations entered the system with gaps and inaccuracies that later led…

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AI adoption in healthcare: New survey shows providers are confident but cautious

At A Glance Nearly two-thirds of healthcare providers now use artificial intelligence (AI) in their revenue cycle management (RCM) processes, according to Experian Health’s latest survey. Discover key insights on AI’s evolving role in healthcare, including barriers and top use cases. Key takeaways: Providers see eligibility verification and patient access as top use cases, but…

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