What is revenue cycle optimization: examples & strategies

At A Glance Modern revenue cycle optimization leverages artificial intelligence (AI) and automation to help healthcare organizations capture revenue and maintain a healthy cash flow. This article outlines proven strategies for streamlining operations across the revenue cycle — from patient access and collections to claims and payer contract management. Key takeaways: Revenue cycle optimization improves…

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Crothall’s Carolyn Mixon Celebrates 60 Years in Healthcare

One of Crothall’s longest-running associates recently celebrated her 60th work anniversary in the healthcare industry.  Carolyn Mixon, Environmental Services operations manager at Walker Baptist Medical Center in Jasper, Alabama, began working as a housekeeper in 1965. She started her career at the former Peoples Hospital and moved to Walker Baptist when it opened in 1980.  To celebrate this milestone, her friends and co-workers presented the 80-year-old with a certificate and a plaque, and treated her to dinner at a…

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Included Health Launches Alternative Plan Design for Employers

Included Health, a navigation and virtual care company, is launching into the insurance space with its alternative plan design for employers, the company announced last week. The San Francisco-based company provides virtual and in-person care, navigation and care coordination and 24/7 support for clinical and administrative needs. The new alternative plan design offers a “copay-first…

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The Growing Cost of Medical Bill Collection: How Healthcare Organizations Are Using New AI and Clinical Insights to Improve the Revenue Cycle Management Experience

As more hospitals and medical practices assess AI applications to improve medical bill collection and revenue cycle management more broadly, it’s a good opportunity to discuss what healthcare organizations see as the ROI for revenue cycle management. That was one of the topics of a webinar sponsored by Smarter Technologies. The conversation with Smarter Technologies…

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