When it comes to artificial intelligence (AI) usage in the healthcare industry, adoption is steadily gaining momentum as providers explore new ways to utilize this technology in their revenue cycle management (RCM) processes.While full trust in AI remainslimited, especially for high-stakes decision-making, confidence is rising.
Privacy, security, and implementation costs continue to posesignificantchallenges. However,providersbroadly agreethat AI will become a cornerstone of healthcare RCM in the next few years, especially in areas like eligibility verification and patient access. Many also acknowledge that human oversightwill remain essential,to ensure accuracy and trust.
In October 2025, Experian Health surveyed 200 healthcare leaders tobetter understandhow much they trust AI for decision-making, their biggest barriers to adoption, and where the opportunities lie.
Here are the results:
AI in healthcare RCM isn’t the future; it’s happening now. Learn how healthcare organizations are using Experian Health’s AI technology to streamline patient access and reduce claim denials.
