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Crothall’s Keenan Cortez has a unique, three-fold impact on the people of Joplin, Missouri. He is the patient experience manager at Freeman Health System, the city’s mayor, and an associate pastor at St. Paul’s United Methodist Church. In these roles, Keenan brings unique opportunities for Crothall to connect more closely with patients while also helping…
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OpenAI’s ChatGPT now sees nearly 700 million weekly active users, with many turning to it for emotional support, whether they realize it or not. The company just announced new mental health safeguards this week and earlier this month, introduced GPT-5 – a version of the model that some users have described as colder, harsher and disconnected….
Pharmacy providers are increasingly moving into the infusion space – either standing up ambulatory infusion suites (“AIS”) or proving home infusion delivery models – despite unclear licensure requirements. While this space heats up given the significant market growth potential, providers need to monitor regulation developments as different states have begun issuing related guidance. And, as…
This year, Compass Group and Crothall Healthcare proudly reached the global stage at the 2025 Schneider Electric Paris Marathon through Pierre-Louis Ledent, who represented our organizations while supporting our valued partner and client, Team Allied Services. “Running for a cause gives a much deeper meaning to performance,” Pierre-Louis explained. “As someone living with a chronic…
Socktober Shatters Records Again! “Socktober” continues to be a celebrated and engaging campaign for Compass One Healthcare associates across the country. This year, we’re proud to share that we not only met, but exceeded, our goals by collecting and donating more than 300,000 pairs of socks to charities nationwide. Crothall teams played a major role in this year’s effort, with more…
As more hospitals and medical practices assess AI applications to improve medical bill collection and revenue cycle management more broadly, it’s a good opportunity to discuss what healthcare organizations see as the ROI for revenue cycle management. That was one of the topics of a webinar sponsored by Smarter Technologies. The conversation with Smarter Technologies…
Key takeaways: Efficient revenue cycle management is crucial to ensuring efficient hospital operations and building financial stability. RCM technology solutions allow healthcare organizations to increase cash flow and improve operational efficiency across the entire revenue cycle. Revenue cycle management tools from Experian Health utilize data-driven insights, automation and AI to optimize revenue cycles, while supporting…
Hospitals don’t suffer from a lack of data; they suffer when data can’t be translated into timely, accountable action. Clinical, registry, and operational information often sits in different systems with different owners. Definitions drift across service lines and facilities, reports land after decisions have already been made, and even when gaps are obvious, ownership for…
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