Heard at HLTH: The Role of Non-Emergency Medical Transportation to Support Health Equity

Health tech innovation took many forms at HLTH 2025. In a series of interviews by MedCity News Editor-in-Chief Arundhati Parmar and Reporter Marissa Plescia, executives shared their approaches to address inadequately met care needs. MediDrive President and CEO Alan Murray, who has a healthcare background steeped in the health insurance industry, talked about the role…

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Cigna Launches Mental Health Collaboration with Headspace

Cigna Healthcare has teamed up with mental health company Headspace to offer digital support for its members, the companies announced on Monday. The partnership, called Headspace for Cigna Healthcare, will become available starting January 1 to more than 7 million people as part of Cigna’s employer behavioral health offerings. Headspace was previously just an in-network…

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Case study: How USA Health cut manual work by 50% with automated authorizations

“We knew we needed to transform our authorization workflow processes. We were experiencing a high rate of denials due to a lack of authorizations.” – Amy Grissett, Senior Director of Ambulatory Revenue Cycle at USA Health Challenge: Manual processes that couldn’t keep up Serving more than 250,000 patients each year across hospitals, specialty centers and…

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Guide to the Top Accredited Health Care Training Programs in the NYC Metro Area

Health care education in NYC is evolving fast, blending advanced technology with patient-centered learning. With demand for skilled professionals soaring, accredited programs ensure high standards, employability and real-world experience. This guide explores the top accredited health care training programs in the NYC metro area, highlighting their unique advantages and what sets them apart in a…

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The Power of Clean: Enhancing EVS Standards at UofL Health – UofL Hospital

Thomas Deringer, PhD, Vice President, Experience, shares his thoughts on improving perceptions of clean within healthcare settings. Cleanliness in healthcare isn’t just about appearance—it’s a critical factor in patient safety and trust. In the wake of COVID-19, patients are more attuned to cleanliness in healthcare settings, and have higher expectations and standards for what constitutes…

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