Crothall’s Carolyn Mixon Celebrates 60 Years in Healthcare

One of Crothall’s longest-running associates recently celebrated her 60th work anniversary in the healthcare industry.  Carolyn Mixon, Environmental Services operations manager at Walker Baptist Medical Center in Jasper, Alabama, began working as a housekeeper in 1965. She started her career at the former Peoples Hospital and moved to Walker Baptist when it opened in 1980.  To celebrate this milestone, her friends and co-workers presented the 80-year-old with a certificate and a plaque, and treated her to dinner at a…

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The Growing Cost of Medical Bill Collection: How Healthcare Organizations Are Using New AI and Clinical Insights to Improve the Revenue Cycle Management Experience

As more hospitals and medical practices assess AI applications to improve medical bill collection and revenue cycle management more broadly, it’s a good opportunity to discuss what healthcare organizations see as the ROI for revenue cycle management. That was one of the topics of a webinar sponsored by Smarter Technologies. The conversation with Smarter Technologies…

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How do predictive analytics improve propensity-to-pay scores in healthcare RCM?

At A Glance Propensity-to-pay models use predictive analytics to help healthcare organizations understand patient payment behavior. Learn how providers can leverage these tools to prioritize collections, improve cash flow and reduce bad debt. Key takeaways: Providers are facing increasing bad debt levels and a sharp decline in patient collection rates. Propensity-to-pay models use predictive analytics…

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Claim Scrubber software: the benefits for healthcare providers

At A Glance Claim scrubbing technology helps healthcare providers submit clean, accurate claims from the start – improving accuracy, reducing denials and maximizing reimbursements. Key takeaways: Claim scrubbing is a critical part of claims management, designed to improve claim accuracy and catch errors before submission. Errors on claims are a leading cause for denials and…

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