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Sterile processing work happens out of sight, yet its influence is felt in every operating room, procedural suite, and patient outcome. While often viewed as a technical function, sterile processing sits upstream from nearly every clinical decision surgeons and care teams make. Reliability in this environment does not simply support the surgical schedule—it protects patients, stabilizes operations, and preserves trust. Today’s…
Clinicians today are busier than ever, with 69% of care providers seeing more patients now than they did two years ago. This influx in demand can lead to shorter visits with each patient, as a recent report found that over a quarter of clinicians feel they do not have sufficient time to provide quality care….
“Experian Health helped us meet the compliance of the Price Transparency Rule. Without it, we would have been subject to large fines.” — Marianna Ross, Manager of Customer Services and Financial Counseling at UTMC Challenge Before 2020, UTMC, a leading Level 1 Trauma Center that serves patients across three states, relied on a manual, time-consuming…
Healthcare claims denials are on the rise, despite more than a decade of industry-wide technological advances aimed at improving claims management processes. However, in recent years, the introduction of artificial intelligence (AI) into the healthcare ecosystem has begun transforming how healthcare organizations manage patient access — and the entire revenue cycle. This article summarizes a…
“Registrars used to wonder, ‘Do I run Coordination of Benefits? Which insurance is primary?’ Now Patient Access Curator does all that work and removes the guess work, and it does it in under 20 seconds.” Randy Gabel, Senior Director of Revenue Cycle at OhioHealth Challenge OhioHealth faced rising denial rates and inconsistent insurance discovery. Registrars…
Crothall’s Keenan Cortez has a unique, three-fold impact on the people of Joplin, Missouri. He is the patient experience manager at Freeman Health System, the city’s mayor, and an associate pastor at St. Paul’s United Methodist Church. In these roles, Keenan brings unique opportunities for Crothall to connect more closely with patients while also helping…
In the 2024 NHSN survey, among 5,377 responding hospitals, there were modest improvements in U.S. hospital sepsis programs over the prior reporting year. Since 2017, CDC has been committed to protecting patients and addressing sepsis, a life-threatening medical emergency that affects at least 1.7 million adults each year. This Sepsis Awareness Month, CDC ushers in…
